IT Core Operation – Engineer

Application deadline date has been passed for this Job.

IT Core Operation – Engineer

  • Post Date:December 13, 2022
  • Views 23
0 Applications
  • Career Level Officer
    Experience 6 Years
    Gender Both
  • Industry Computer and Technology
    Qualification Bachelor Degree
    Salary As per Organization Salary Scale
  • Number of Opportunities 1
    Vacancy Number MTNA-HR-12-NOV-22
    Location Kabul
Job Description

About MTN Afghanistan:

MTN Afghanistan is the subsidiary company of MTN Group operating in 20 countries with a subscriber base of over 260 Millions. MTN provides GSM services in Afghanistan. We are looking for qualified and experienced candidates to fill the vacant position(s).

Job Summary:

• Provide supports to IT operation area and ensuring the business meets any internal requirements and benefits appropriately from developments in the field.

• Role holders will typically be graduates with a professional qualification and additional work experience in development and support

• Role holders will keep abreast of Managed services best practices in the field.













• Facilitate the dimensioning and reporting activities related to the department, providing cost optimized, reliable and high-performance systems, according to the MTN overall strategic targets and the guidelines given by the management.• The role holder proactively identifies and address potential issues before they become problems.

• Responsible for ensuring that the MS teams meet objectives in settled timeframe despite the effort needed and for

• Develop the processes and automation to improve efficiency and reduce manual work

Duties & Responsibilities:

• Working with Managed Service teams covering (Problem, Tickets, Changes) while monitoring SLA and system KPIs.

• Watch carefully for operational problems by studying performance results and systems functioning and ways to apply improvements.

• Collect, analyze and summarize operating trends and data.

• Identify/request for RCA and setup/propose changes to existing processes to avoid previous cases.

• Daily operation and maintenance activities to identify and troubleshoot problems and realizes important problems/issues, the severity of their consequences.

• Documents system/processes configurations and solutions, maintaining an updated library with the configurations.

• Provide 24/7 on call support towards all networks that involves IT core systems. • Committed to team goals and contributed to team spirit building.

• Helps colleagues to overcome problems and facilitates the cooperation between team members.

• Requests, authorizes and validates the configuration and implementation of changes concerning the IT core systems.

• Facilitate the order of departmental hardware, features, functionalities and software updates, working together with procurement and prepares the technical specifications for new tenders.

• Ensure compliance to internal and external IT audit and risk requirements.

• Building an efficient department, with fully documented policies, and procedures. • Liaise with suppliers for support and consulting.

• Collaborating with other members of the IT team to develop and implement new solutions for existing problem.

• First line support for Customer complaints, RA issues, BRM & internal/external audit findings.

Job Requirement:

Minimum Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• Over 6 years of relevant experiences & 3 years experiences in Telecom Industry

• Proven experience in IT operation and service delivery.

• Previous project implementation experience.

• Sound knowledge of various operating systems.

• Sound knowledge of Network technologies.












• Good knowledge in GSM business.

• Efficient communication skills.

• Experience with monitoring tools

Job Location:

Afghanistan, Kabul

Submission Guideline:

Interested Afghan Nationals can send their applications and resumes (with three valid references) by Dec 31, 2022.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Submission Email:

  [email protected]