Associate Manager

Associate Manager

  • Post Date:July 15, 2022
  • Apply Before: August 31, 2022
  • Views 49
0 Applications
  • Career Level Manager
    Gender Both
    Industry Food and Beverage
  • Number of Opportunities  
    Location Hyderabad, India
Job Description

The HR Operations Senior Analyst will be responsible key employee services global processes and transactions to be completed for US non EC and non global tools based on the agreed service catalog and SLAs with the support of a team of 8 HR Ops Coordinators. The role will be responsible to deliver standardized reporting and analytics for the work assigned and will leverage required HR systems and tools met the process requirements based out of the India GBS site.
The role requires strong process orientation and SLA adherence experience and the ability to partner with global markets as required to complete the transactions based out off-shore locations to deliver agreed SLA/CSAT based customer service




Qualifications/Requirements

 

  • HR Shared Services process and SLA management experience: 6 years
  • Service management and ticket management system experience
  • Customer orientation
  • Process management and continuous improvement with a focus on optimization and productivity
  • Ability to work with different geographies and cultural experience sensitivity

 

Relocation Eligible: Not Eligible for Relocation
Job Type: Regular

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